Part 1.. general questions what do you work? What do you usually do after finishing your work? Do you usually have dreams? How often do you remember your dreams? Are you interested in people’s dreams? Do you want to study about dreams? Do you like doing households? Did you helped your mother in house chors when you were young? Part 2.. Talk about service you received (in a restaurant or a shop) What was it Where and when How did feel after receiving this service? Part 3.. questions related to part 2 What is the difference between large and small customer service stores? In your opinion, what are the causes of poor customer service? What should people do when they receive bad customer service?